Countrywide Delivery | Same-day delivery within Nairobi

101 Ways To Really Satisfy Your Customers: How To Keep Your Customers And Attract New Ones

Andrew Griffiths

1,495.00 KSh 1495.0 KES 1,495.00 KSh

1,495.00 KSh


    This combination does not exist.

    Add to Cart Buy Now



    Share this product:

    Full of practical tips to improve customer service and maintain a level of excellence, this resource helps businesses attract new customers and keep regular customers coming back. Suggestions include understanding customers, using a personalized approach, managing customers over the internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze competition efficiently.

    This is a preview of the recently viewed products by the user.
    Once the user has seen at least one product this snippet will be visible.
    Recently viewed Products